Your tickets will be made available once all instalments have been successfully paid and when tickets have been released by the event organiser. If your payment plan has been paid in full and you haven’t received your tickets, please refer to the specific event FAQs, as it’s common for ticket delivery to be delayed until nearer the event date. If it’s less than three days until the event and you still have not received your tickets, please contact us.
Depending on the event, your tickets will either be emailed to you or made available in your AXS account via the AXS app, or the event-specific app. You’ll find the details of how to access your tickets in your order confirmation.